Intern in Front Office

DESCRIPTION

RMC Asia is partnering with Mandarin Oriental in Taiwan to recruit motivated students for their Front Office internship! As part of our Cultural Exchange Programs, this role allows participants to work in a global hotel environment, discover exciting cultural experiences, and enjoy the urban lifestyle of Taipei, Taiwan. Apply now to take advantage of this opportunity!

Taiwan is a dynamic destination where traditional Chinese culture blends with modern innovation. Known for its scenic landscapes, bustling night markets, and warm hospitality, Taiwan offers exciting opportunities in its growing hospitality industry.

INTERN IN FRONT OFFICE – RESPONSIBILITIES

● Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
● Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
● Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
● Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
● Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● 18 – 35 years old
● Enrolled students or graduates at a college or university
● Relevant background preferred
● Conversational English