Guest Relations Intern

DESCRIPTION

RMC Asia is recruiting guest relations interns to join Aleenta Resorts & Spas’ team in Hua Hin, Thailand. This enticing opportunity is part of RMC Asia’s Cultural Exchange Programs, offering a variety of internships, management training, and contractual positions within hotels and resorts across Asia. As a participant, you’ll have the chance to learn from and collaborate with industry experts, all while immersing yourself in Hua Hin’s mesmerizing scenery. Get started and send your application today!

GUEST RELATIONS – RESPONSIBILITIES

● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department

PROGRAM BENEFITS

● Return flight ticket
● Accommodation
● Visa sponsorship
● Monthly allowance
● Local transportation
● 2 – 3 on-duty meals per day
● Uniform with laundry service
● Group insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity