Front Office & Guest Services Intern

DESCRIPTION

The RMC Asia team is recruiting front office & guest services interns for IHG Hotels & Resorts in Da Nang, Vietnam. This exciting opportunity is one of the available program options in RMC Asia’s Cultural Exchange Programs, which also include management training and contractual positions at top hotels and resorts in Asia. Set the stage for your successful future career by applying for this opportunity!

FRONT OFFICE & GUEST SERVICES – RESPONSIBILITIES

● Handle room bookings, cancellations, and modifications
● Maintain room availability records
● Manage registration and room allocation
● Process payments and issue receipts
● Provide information about hotel facilities and local attractions
● Handle cash and credit transactions
● Manage guest mail and messages
● Liaise with housekeeping, maintenance, and other departments
● Maintain guest stay records and preferences
● Other related duties in the front office department

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Travel and health insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students only
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity