Front Office Intern

DESCRIPTION

Hyatt Hotels & Resorts, represented by RMC Asia, is recruiting talented interns to become part of its front office department in Dubai, UAE! This program is one of RMC Asia’s Cultural Exchange Programs: a variety of hospitality internships, management training, and contractual roles in top hotels and resorts throughout Asia. Join this incredible opportunity to gain international work skills and immerse yourself in the UAE’s vibrant emirate. Don’t hesitate – submit your resume today!

FRONT OFFICE  – RESPONSIBILITIES

● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Being a source of information to guests on various matters such as transport and restaurant advice
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity