Contractual Position in Front Office

DESCRIPTION

Elevate your professional journey through RMC Asia’s Cultural Exchange Program, designed to provide immersive, practical experience in the hospitality industry. At Rixos Hotels in the United Arab Emirates, you’ll be placed in the Front Office, working alongside seasoned professionals in a high-end hotel setting.

More positions are also open across Asia’s top luxury hotels, offering a range of pathways for eligible applicants. Don’t miss the chance to build a global career foundation, apply now!

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROFESSIONAL SERVICES

RMC Asia provides full support from application to program completion:

● Coordination with Educational Institutions
● Resume Preparation
● Matching & Interview Arrangements
● Hiring Interview Coaching
● Host Organization Placement & Verification
● 1-on-1 Support
● Pre-departure & Arrival Assistance
● Insurance & Travel Support
● Visa & Consular Services
● Ongoing Program Support
● Program Completion Assistance

ON-BOARD BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

• 22 – 39 years old
• Minimum 12 months of related experience
• English proficiency
• Good customer service and communication skills
• Relevant educational background
• Technical expertise