- Location: Hoa Binh, Vietnam
- Host: A 5-Star Resort by Avana
- Department: Front Office
- Intake: September - November 2024
- Duration: 6 - 12 months
- Starting: As soon as possible
- Posted: July 15, 2024
DESCRIPTION
RMC Asia is currently hiring aspiring students for the guest relations internship at a 5-star resort by Avana in Vietnam. This internship is one of the program options available in RMC Asia’s Cultural Exchange Programs, which also offer management training and contractual positions in top hotels and resorts across Asia. Don’t miss out on the chance to benefit from skill development, international networking opportunities, and immersive cultural exchanges in Vietnam – apply today!
GUEST RELATIONS – RESPONSIBILITIES
● Review arrival lists to welcome guests
● Attend to special guests (e.g. VIPs) and answer their inquiries
● Provide information about hotel services, amenities, areas, and venues
● Anticipate guest needs and build rapport with customers
● Address customer complaints
● Record information in the logbook daily
● Ensure compliance with health and quality standards
● Other related duties in the front office department
PROGRAM BENEFITS
● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Travel and health insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!
GENERAL REQUIREMENTS
● Experience in front office
● Enrolled students only
● School, college, or university reference letter
● Fluent English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity
Please note that all applicants are interviewed by RMC Asia, and must be accepted as seen fit and qualified for the program prior to being introduced to host organization for hire.
