Guest Relations Intern

DESCRIPTION

RMC Asia is calling for talented individuals to join the guest relations internship at VOGO Hotels in Abu Dhabi, UAE! This program is part of RMC Asia’s Cultural Exchange Programs, offering a variety of internships, management training, and contractual position opportunities in hotels and resorts across Asia. As a participant, you’ll be shaping your path in the global hospitality industry with hands-on work training, indulging in unique cultural exchanges, and exploring the emirate of Abu Dhabi. Get started by applying now!

GUEST RELATIONS – RESPONSIBILITIES

● Greeting guests upon arrival and making them feel welcome
● Performing and administering check-ins and check-outs
● Assigning rooms and taking care of administrative duties
● Processing guest payments
● Being a source of information to guests on various matters such as transport and restaurant advice
● Accommodating general and unique requests
● Understanding all hotel room categories, room rates, packages, and promotions
● Communicating with all departments to fulfill guest requests
● Handling complaints & diffusing conflict or tense situations with guests
● Other related duties in the front office department

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● Enrolled students or recent graduates within 24 months
● School, college, or university reference letter
● Conversational English
● Well-groomed
● Pleasant personality
● Clean criminal record
● No drug abuse
● Minimum 6 months passport validity