Intern in Front Office

DESCRIPTION

RMC Asia is representing the Meliá Hotels International in Vietnam to recruit aspiring students for their Front Office internship! This internship opportunity is a part of the Cultural Exchange Programs by RMC Asia. Participants will experience working in an international hotel first-hand, indulge in unique cultural exchanges, and enjoy the multicultural city of Hanoi, Vietnam. Seize this opportunity by applying today!

Vietnam is a country of diverse landscapes and deep cultural heritage. From its lively cities to the tranquil countryside, the Southeast Asian nation offers a wide range of experiences. As its hospitality industry grows, Vietnam remains a place where tradition meets opportunity, making it an exciting destination for exploration and development.

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● 18 – 35 years old
● Enrolled students or graduates at a college or university
● Relevant background preferred
● Conversational English`