Intern in Front Office

DESCRIPTION

Join RMC Asia’s Cultural Exchange Program and gain hands-on experience with Rosewood Hotels & Resorts in Hong Kong. This Front Office role offers the opportunity to develop professional skills while working in a luxury hotel and immersing in a world-class hospitality environment.

This is one of many opportunities available, with qualified applicants also considered for roles in luxury hotels across Asia, including destinations that further enhance their career prospects. Advance your hospitality career internationally. Apply now!

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROFESSIONAL SERVICES

RMC Asia provides full support from application to program completion:

● Coordination with Educational Institutions
● Resume Preparation
● Matching & Interview Arrangements
● Hiring Interview Coaching
● Host Organization Placement & Verification
● 1-on-1 Support
● Pre-departure & Arrival Assistance
● Insurance & Travel Support
● Visa & Consular Services
● Ongoing Program Support
● Program Completion Assistance

ON-BOARD BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

• 18 – 35 years old
• Enrolled students at a college or university 
• Relevant background preferred
• Conversational English